Legal · Math & Myth
Terms & Conditions
Version 1.0 · Effective July 2026
These Terms & Conditions ("Terms") govern the provision of mathematics mentorship services by Jay Kriplani, trading as Math & Myth, of Dubai, United Arab Emirates. By booking a diagnostic assessment, attending a demonstration session, or enrolling a Student, the Client accepts these Terms in full.
01Definitions and Interpretation
1.1
"Mentor" means Jay Kriplani, trading as Math & Myth.
1.2
"Client" means the parent or legal guardian who engages the Mentor and is responsible for payment of Fees.
1.3
"Student" means the individual in respect of whom the Services are delivered.
1.4
"Services" means the mathematics mentorship services described at clause 3.
1.5
"Session" means a single scheduled teaching session in the Private, Semi-Private or Micro Group format.
1.6
"Cohort" means the Students enrolled together in a particular Semi-Private or Micro Group Session.
1.7
"Audit" means the complimentary diagnostic assessment conducted by the Mentor prior to enrolment, together with the written report issued following it.
1.8
"Recording" means an audio-visual recording of a Session made available by the Mentor under clause 10.
1.9
"Fees" means the amounts payable by the Client in respect of the Services.
1.10
Headings are for convenience only and do not affect interpretation. References to a period of days mean calendar days unless otherwise stated.
02Eligibility and Capacity to Contract
2.1
The Services are provided to students in Grades 9 to 12 following the IB, JEE, CBSE or ICSE curricula.
2.2
Where the Student is under the age of eighteen (18), all bookings, enrolments, consents and payments shall be made by the Client, who contracts on the Student's behalf and warrants that they hold parental responsibility or legal guardianship in respect of the Student.
2.3
The Client warrants that all information provided concerning the Client and the Student is accurate and complete, and shall notify the Mentor of any material change.
03Scope of Services
3.1
The Services comprise:
(b)
Sessions delivered in the format determined following the Audit;
(c)
a Performance Review Report concerning the Student's progress, issued weekly;
(d)
a Parent Review Report consolidating the Student's progress, areas requiring attention and recommended next steps, issued to the Client at intervals of two weeks;
(e)
a personalised diagnostic assessment, set at intervals of two weeks and constructed by reference to the individual Student's strengths and areas of difficulty; and
(f)
Recordings, in accordance with clause 10.
3.2
Sessions are delivered in one of three formats:
(a)
Private Mentorship, comprising one Student;
(b)
Semi-Private Mentorship, comprising a maximum of two Students;
(c)
Micro Group Mentorship, comprising a maximum of five Students.
3.3
Sessions are ordinarily delivered four times per week and are conducted online by video conference. The Mentor does not provide in-person or on-site instruction.
3.4
The Client may request a change of format at any time. Any such change shall take effect from the commencement of the next billing period, subject to availability.
04The Audit
4.1
The Audit is conducted personally by the Mentor and is provided at no charge. Its purpose is to identify the Student's specific areas of difficulty and to determine the appropriate format of instruction.
4.2
The report issued following the Audit constitutes the Mentor's professional educational assessment. It does not constitute a formal academic assessment, certification, psychological evaluation or diagnosis, and is not intended for submission to any school, examination board or admissions body.
4.3
Audit appointments are limited in number. The Mentor may reschedule an appointment where necessary and shall provide such notice as is reasonably practicable.
4.4
The Client is under no obligation to enrol the Student following the Audit.
05Demonstration Sessions and Enrolment
5.1
Following the Audit, the Student may attend three to four demonstration Sessions in order that the Client and the Student may assess the Mentor's methods prior to committing to the Services.
5.2
Demonstration Sessions are chargeable and become payable upon enrolment.
5.3
Enrolment is effective upon receipt by the Mentor of the applicable Fees and agreement of a schedule.
5.4
The Mentor reserves the right to decline an enrolment, or to discontinue the Services, where in his reasonable professional judgement he is not able to meet the Student's educational requirements.
06Fees and Payment
6.1
Fees are charged per Session and are quoted in United Arab Emirates Dirhams for Students resident in the UAE and in Indian Rupees for Students resident in India. The applicable rates are confirmed to the Client in writing at enrolment.
6.2
Fees are payable in advance. Daily, weekly and monthly billing frequencies are available at the Client's election.
6.3
Fees are exclusive of value added tax, goods and services tax and any other levy or duty, which shall be added where required by applicable law.
6.4
Where Fees remain outstanding, the Mentor may suspend the Services until payment is received in full. Sessions not delivered by reason of such suspension shall not be rescheduled or credited.
6.5
The Mentor may revise the Fees upon not less than thirty (30) days' written notice. No revision shall affect a billing period for which Fees have already been paid.
6.6
Bank charges, currency conversion costs and transaction fees imposed by the Client's payment provider shall be borne by the Client.
07Scheduling, Cancellation and Attendance
7.1
A Private Session may be rescheduled without charge where the Client gives not less than twenty-four (24) hours' notice, subject to availability.
7.2
A Private Session cancelled on shorter notice, or at which the Student fails to attend, shall be treated as delivered and shall remain chargeable in full.
7.3
Semi-Private and Micro Group Sessions are delivered to a fixed schedule agreed for the Cohort. Such Sessions shall not be rescheduled, repeated or substituted by reason of the non-attendance of an individual Student, irrespective of the notice given, and shall proceed for the remaining members of the Cohort.
7.4
Where a Student does not attend a Semi-Private or Micro Group Session, a Recording of that Session shall be made available to the Client in accordance with clause 10, in substitution for attendance. No Credit or refund shall arise.
7.5
Where a Session is not delivered by reason attributable to the Mentor, it shall be rescheduled at no additional charge or credited in full against Fees falling due in the subsequent billing period, at the Client's election.
7.6
Where the Client notifies the Mentor of a planned absence prior to the commencement of a billing period, Fees for that period shall be calculated by reference to the Sessions actually scheduled.
7.7
Consistent attendance and completion of assigned work are material to the effectiveness of the Services. Where attendance is irregular, the Mentor may review with the Client whether the current format remains appropriate.
08Obligations of the Client
8.1
In respect of Sessions delivered online, the Client shall ensure that the Student has access to a functioning device, a stable internet connection, and a quiet and appropriately supervised environment.
8.2
The Client shall ensure that the Student is able to attend scheduled Sessions punctually and without interruption, and that any technical difficulty affecting attendance is notified to the Mentor at the earliest opportunity.
8.3
The Client shall ensure that communications with the Mentor are conducted courteously. The Mentor may suspend or terminate the Services in the event of abusive, discriminatory or threatening conduct by the Client or the Student, and no refund shall be payable in such circumstances.
09Reports and Communications
9.1
Performance Review Reports, Parent Review Reports and diagnostic assessments are prepared for the Client and the Student and are confidential to them.
9.2
Routine communication is conducted by messaging application and electronic mail. The Mentor shall use reasonable endeavours to respond to enquiries within one working day.
9.3
The Mentor does not undertake to be available outside scheduled Session hours and reasonable communication windows.
10Recordings
10.1
Semi-Private and Micro Group Sessions are recorded as a matter of course. A Recording of each such Session shall be made available to the Client of every Student enrolled in that Cohort, whether or not the Student attended the Session.
10.2
Private Sessions may be recorded at the request of the Client, and a Recording made available on the same terms.
10.3
By enrolling a Student in a Semi-Private or Micro Group format, the Client consents to the recording of that Student's participation and to the availability of that Recording to the Clients of the other Students within the same Cohort.
10.4
Recordings are supplied solely for the personal educational use of the enrolled Student. The Client and the Student shall not copy, download for redistribution, publish, broadcast, upload to any platform, or otherwise disclose a Recording, in whole or in part, to any person outside the Client's immediate household.
10.5
Recordings may contain the image, voice, written work and spoken contributions of other Students. The Client undertakes to treat such material as confidential and acknowledges that any unauthorised disclosure may constitute a breach of the privacy rights of a minor.
10.6
Recordings remain accessible for the duration of the Student's enrolment. Access ceases upon termination of the Services.
10.7
The Client and the Student shall not themselves record, photograph, transmit or broadcast any Session or any part of it.
10.8
Breach of this clause 10 constitutes a material breach of these Terms and entitles the Mentor to suspend or terminate the Services without refund.
11Intellectual Property
11.1
All teaching materials, worksheets, assessments, reports, Recordings, frameworks and methodologies supplied by the Mentor remain the exclusive intellectual property of the Mentor.
11.2
Such materials are licensed to the Client solely for the personal educational use of the enrolled Student. They shall not be copied, resold, distributed, published, uploaded to any platform, or shared with any third party, including other students or tutors.
11.3
The licence granted under clause 11.2 terminates automatically upon termination of the Services.
12Academic Outcomes
12.1
The Mentor undertakes to deliver the Services with reasonable skill and care and in accordance with the standards of a competent professional educator.
12.2
The Mentor gives no warranty, representation or guarantee as to any particular grade, score, rank, predicted grade, examination result or admission outcome. Academic outcomes are dependent upon factors outside the Mentor's control, including the Student's application, attendance, school environment, examination conditions and the marking practices of external examination boards.
12.3
Any results or student outcomes referred to in marketing materials are illustrative of results previously achieved and do not constitute a representation that comparable results will be achieved by any other Student.
13Limitation of Liability
13.1
Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability which cannot lawfully be limited or excluded.
13.2
Subject to clause 13.1, the aggregate liability of the Mentor arising out of or in connection with the Services shall not exceed the total Fees paid by the Client in the three (3) months immediately preceding the event giving rise to the claim.
13.3
Subject to clause 13.1, the Mentor shall not be liable for indirect or consequential loss, including without limitation examination results, academic placement, admission decisions, loss of opportunity or loss of prospective advantage.
13.4
The Mentor shall not be liable for any failure or delay in performance arising from circumstances beyond his reasonable control, including illness, interruption of internet or platform services, governmental action or act of God. Affected Sessions shall be rescheduled or credited in accordance with clause 7.5.
14Suspension and Termination
14.1
The Client may terminate the Services with effect from the end of any period for which Fees have been paid, by notice in writing. No minimum term, notice period or termination fee applies.
14.2
The Mentor may suspend or terminate the Services: (a) for non-payment of Fees; (b) for material breach of these Terms, including breach of clause 10; (c) pursuant to clause 8.3; or (d) where continued provision would not, in the Mentor's reasonable professional judgement, serve the Student's educational interest.
14.3
Upon termination, Fees in respect of Sessions already delivered remain payable, access to Recordings ceases, and any credit recorded under clause 7.5 shall be settled in accordance with the Refund Policy.
14.4
Clauses 10.4, 10.5, 11, 12, 13 and 17 survive termination.
15Refunds
15.1
Fees are non-refundable. The Refund Policy published on the Mentor's website forms part of these Terms and governs all matters relating to refunds, credits and billing corrections.
16Data Protection
16.1
Personal information relating to the Client and the Student is processed in accordance with the Privacy Policy published on the Mentor's website, which forms part of these Terms.
16.2
The Mentor shall not use the name, image, likeness, results or testimonial of any Student for marketing purposes without the prior written consent of the Client.
17General
17.1
These Terms, together with the Refund Policy and the Privacy Policy, constitute the entire agreement between the parties and supersede all prior discussions, representations and understandings.
17.2
The Mentor may amend these Terms from time to time. The current version is published on the Mentor's website together with its effective date. Amendments materially affecting enrolled Students shall be notified directly to the Client.
17.3
No failure or delay by the Mentor in exercising any right shall operate as a waiver of that right.
17.4
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
17.5
The Client may not assign or transfer its rights under these Terms without the Mentor's prior written consent.
18Governing Law and Jurisdiction
18.1
These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the courts of Dubai shall have exclusive jurisdiction in respect of any dispute arising out of or in connection with them.
18.2
Clause 18.1 does not deprive a Client resident outside the United Arab Emirates of the protection of mandatory consumer legislation in force in that Client's country of residence.
19Contact
Math & Myth · Jay Kriplani
Email: [email protected]
Telephone / WhatsApp: +971 58 302 8593 (UAE) · +91 70095 02656 (India)
Dubai, United Arab Emirates